Director, Engineering
Director of Engineering
Required responsibilities / assignments
Tier-5 Agent
We are the last line of defense, the ones that must remediate the pain by any means necessary. The department, the business, and ultimately our clients/partners rely on us to ensure we can continue delivering on our mission.
Product Knowledge,Communication,Software Investigation
Function Leader
We serve a specific function and the people executing against its Assignments. Our goal is continuous improvement of the tools and processes (balancing autonomy and focusing on feedback loops) to ensure everyone knows what success means, has the tools to achieve success, and are engaged throughout the journey in pursuit of success.
Business Knowledge,Community,Systems Design and Management,Mentorship,Process Knowledge
People Manager
We help those we serve achieve their personal growth and work goals – using servant leadership principles of empowering and trusting, transparency, providing clarity, and ensuring 360-degree accountability.
Communication,Community,Goal Management,Mentorship
Recruiter / Sourcer
Our sole goal is to help fill the top of the funnel with "Hell Yeah" candidates
Community
Product Teammate
We are the builder, thinkers, the foundation for our business. Our business exists to provide value primarily via software – and we have the tremendous honor of being the caretakers of the software. Our motto as Product People is; Continuously Deliver Value – that Clients and Partners Love – and works for the business.
Product Knowledge,Process Knowledge,Business Knowledge,Goal Management,Collaboration
Optional responsibilities / Assignments
Builder Task Shaper
We take slices of work (epics/scopes) and break them into specific, actionable stories/tasks so that we can ship as effectively as possible.
Code Creator
We write the software that drives the value delivery of our offering
Code Reviewer
We put teammates first by using code reviews as a way to help them continuously improve while continuously delivering value
Data Analyst
We seek evidence that helps us decide on the direction we will take. There is a saying "if all we have are opinions, let's use mine... but if we have data, let's use that". CareerPlug aspires to be data-influenced in all product decisions. We are the engine that powers that influence.
Documentation Writer
We are the documenters... we ensure that the most important parts of how our application is supposed to work never gets forgotten.
Escalation Mitigator
Escalations are inevitable, but we ensure recurring escalations are reduced/eliminated altogether
Forward Progress Facilitator
A team/squad is a collection of individuals coming together to accomplish some mission. To accomplish a mission, the team needs to make forward progress. We are the facilitators of this forward progress... ensuring that with every action we take brings us closer to achieving our mission 💪🏾 We know it takes a team to succeed, and are committed to ensuring WTWT and collaboration. Regardless of our processes, meeting style and cadences, and communication methods; we ensure progress (next steps, priorities, and deliverables) are as clear as possible.
Hiring Manager
Bringing new folks into our community is one of the most important activities any of us will do. We ensure a good candidate experience, a great interviewer experience, and ultimately a talent/opportunity fit we are excited about.
Incident Communications Lead
We ensure everyone is aware of what is going on when there is an incident
Operations Reliability Agent
We ensure our software is operating such that there is little to no disruption in value delivered
Post-launch--Built-in-quality Guard
There can be no Value without Quality. We ensure we are building that quality in. From selecting opportunities, to shaping solutions, how we decompose and sequence the build out, and even how we do staged rollouts of our launches. We are looking for ways to ensure quality at every turn.
Pre-launch--Built-in-quality Guard
There can be no Value without Quality. We ensure we are building that quality in. From selecting opportunities, to shaping solutions, how we decompose and sequence the build out, and even how we do staged rollouts of our launches. We are looking for ways to ensure quality at every turn.
Regression Reducer
We ensure a quality experience by reducing those pesky issues that might pop up in places where no one is looking
Technical Account Manager
We directly help clients, partners, and even technical partners be set up for success and when needed overcome the hairiest hurdles
Technical Partner Manager
We ensure that our technical partnerships are healthy. That means clarifying expectations, managing communication, and ultimately being accountable for success (win-win makers).
Test Automation Architect
We want all builders to agree with: “I feel safe enough to build high-value functionality, quickly, and that is in a large part due to how we execute on our testing strategy”
Tiger Team Member
We take the ideals of "continuous improvement of daily work" to its most actionable level. We join Tiger Teams when we think we can help make something better. We see a need, and fill a need.
Value Shaper
We shape the solutions aimed at the desired outcome within Opportunities. We are the missionaries within Product obsessively focused on the five big value attributes while seeking continuously improved ways to deliver value that our clients/partners love and work for the business.
Eligibility
- Take on and met/exceed the expectations of the 5 Assignments defined above
- Earn the 10 Ability milestones defined above
- CareerPlug
- Business Knowledgeneeds Milestone 2
- Optional Milestone 2, based on the optional role of Escalation Mitigator
- Required Milestone 2, based on the required role of Function Leader
- Optional Milestone 1, based on the optional role of Hiring Manager
- Optional Milestone 1, based on the optional role of Incident Communications Lead
- Required Milestone 1, based on the required role of Product Teammate
- Optional Milestone 2, based on the optional role of Technical Account Manager
- Optional Milestone 1, based on the optional role of Technical Partner Manager
- Optional Milestone 2, based on the optional role of Value Shaper
- Communicationneeds Milestone 2
- Optional Milestone 2, based on the optional role of Builder Task Shaper
- Optional Milestone 2, based on the optional role of Data Analyst
- Optional Milestone 2, based on the optional role of Documentation Writer
- Optional Milestone 1, based on the optional role of Incident Communications Lead
- Optional Milestone 2, based on the optional role of Operations Reliability Agent
- Required Milestone 2, based on the required role of People Manager
- Optional Milestone 2, based on the optional role of Technical Account Manager
- Optional Milestone 2, based on the optional role of Technical Partner Manager
- Required Milestone 2, based on the required role of Tier-5 Agent
- Copywritingneeds Milestone 0
- Optional Milestone 2, based on the optional role of Documentation Writer
Product - Collaborationneeds Milestone 1
- Optional Milestone 2, based on the optional role of Builder Task Shaper
- Optional Milestone 2, based on the optional role of Code Reviewer
- Optional Milestone 2, based on the optional role of Data Analyst
- Optional Milestone 3, based on the optional role of Forward Progress Facilitator
- Optional Milestone 1, based on the optional role of Post-launch--Built-in-quality Guard
- Required Milestone 1, based on the required role of Product Teammate
- Optional Milestone 1, based on the optional role of Technical Account Manager
- Optional Milestone 3, based on the optional role of Technical Partner Manager
- Optional Milestone 1, based on the optional role of Test Automation Architect
- Optional Milestone 1, based on the optional role of Tiger Team Member
- Optional Milestone 2, based on the optional role of Value Shaper
- Customer Serviceneeds Milestone 0
- Optional Milestone 3, based on the optional role of Technical Account Manager
- Estimationneeds Milestone 0
- Optional Milestone 1, based on the optional role of Code Creator
- Process Knowledgeneeds Milestone 3
- Optional Milestone 2, based on the optional role of Forward Progress Facilitator
- Required Milestone 3, based on the required role of Function Leader
- Required Milestone 2, based on the required role of Product Teammate
- Product Knowledgeneeds Milestone 4
- Optional Milestone 2, based on the optional role of Documentation Writer
- Optional Milestone 3, based on the optional role of Escalation Mitigator
- Optional Milestone 2, based on the optional role of Incident Communications Lead
- Optional Milestone 3, based on the optional role of Post-launch--Built-in-quality Guard
- Required Milestone 3, based on the required role of Product Teammate
- Optional Milestone 3, based on the optional role of Regression Reducer
- Required Milestone 4, based on the required role of Tier-5 Agent
- Optional Milestone 3, based on the optional role of Value Shaper
- Project Managementneeds Milestone 0
- Optional Milestone 1, based on the optional role of Code Creator
- Optional Milestone 2, based on the optional role of Forward Progress Facilitator
- Optional Milestone 2, based on the optional role of Hiring Manager
- Optional Milestone 1, based on the optional role of Regression Reducer
Delivery - Stakeholder / feedback managementneeds Milestone 0
- Optional Milestone 1, based on the optional role of Forward Progress Facilitator
- Optional Milestone 2, based on the optional role of Post-launch--Built-in-quality Guard
Discovery / Shaping - Data analysis / synthesisneeds Milestone 0
- Optional Milestone 2, based on the optional role of Data Analyst
- Optional Milestone 2, based on the optional role of Escalation Mitigator
- Optional Milestone 1, based on the optional role of Operations Reliability Agent
- Optional Milestone 1, based on the optional role of Value Shaper
- Decomposition & Sequencingneeds Milestone 0
- Optional Milestone 3, based on the optional role of Builder Task Shaper
- Optional Milestone 1, based on the optional role of Code Creator
- Optional Milestone 2, based on the optional role of Post-launch--Built-in-quality Guard
- Optional Milestone 2, based on the optional role of Value Shaper
- Product Discoveryneeds Milestone 0
- Optional Milestone 2, based on the optional role of Escalation Mitigator
- Optional Milestone 1, based on the optional role of Value Shaper
- Qualitative Researchneeds Milestone 0
- Optional Milestone 1, based on the optional role of Value Shaper
Engineering - Data Modeling / Managementneeds Milestone 0
- Optional Milestone 1, based on the optional role of Code Creator
- Optional Milestone 1, based on the optional role of Code Reviewer
- Engineering Communicationneeds Milestone 0
- Optional Milestone 1, based on the optional role of Code Creator
- Optional Milestone 2, based on the optional role of Code Reviewer
- Engineering Prioritizationneeds Milestone 0
- Optional Milestone 1, based on the optional role of Code Creator
- Optional Milestone 1, based on the optional role of Code Reviewer
- Engineering Systems Managementneeds Milestone 0
- Optional Milestone 1, based on the optional role of Code Creator
- Railsneeds Milestone 0
- Optional Milestone 2, based on the optional role of Code Creator
- Optional Milestone 2, based on the optional role of Code Reviewer
- Rubyneeds Milestone 0
- Optional Milestone 2, based on the optional role of Code Creator
- Optional Milestone 2, based on the optional role of Code Reviewer
- Software Testingneeds Milestone 0
- Optional Milestone 1, based on the optional role of Code Creator
- Optional Milestone 1, based on the optional role of Pre-launch--Built-in-quality Guard
- Optional Milestone 2, based on the optional role of Regression Reducer
- Optional Milestone 3, based on the optional role of Test Automation Architect
Operations - Software Investigationneeds Milestone 4
- Required Milestone 4, based on the required role of Tier-5 Agent
Leadership - Communityneeds Milestone 2
- Required Milestone 1, based on the required role of Function Leader
- Required Milestone 2, based on the required role of People Manager
- Required Milestone 1, based on the required role of Recruiter / Sourcer
- Goal Managementneeds Milestone 2
- Required Milestone 2, based on the required role of People Manager
- Required Milestone 1, based on the required role of Product Teammate
- Mentorshipneeds Milestone 3
- Required Milestone 3, based on the required role of Function Leader
- Required Milestone 2, based on the required role of People Manager
- Prioritization Strategy (Sense and Respond)needs Milestone 0
- Optional Milestone 3, based on the optional role of Escalation Mitigator
- Optional Milestone 2, based on the optional role of Operations Reliability Agent
- Optional Milestone 3, based on the optional role of Test Automation Architect
- Systems Design and Managementneeds Milestone 3
- Required Milestone 3, based on the required role of Function Leader
- Business Knowledgeneeds Milestone 2
- 0 cumulative Ability milesIf you are unfamiliar with the MAAP philosophy, cumulative Ability miles will not mean anything to you. It is a simple and easiest to understand if youplay around with it, and create your unique job description!
Alternative / Equivalent titles
- Official Internal Title:Director, Engineering
- Official External Title:Director, Engineering
- --No other title alternatives configured--