Product Assignment: Forward Progress Facilitator

A team/squad is a collection of individuals coming together to accomplish some mission. To accomplish a mission, the team needs to make forward progress. We are the facilitators of this forward progress... ensuring that with every action we take brings us closer to achieving our mission ๐Ÿ’ช๐Ÿพ We know it takes a team to succeed, and are committed to ensuring WTWT and collaboration. Regardless of our processes, meeting style and cadences, and communication methods; we ensure progress (next steps, priorities, and deliverables) are as clear as possible.


Expectations / Description

Outcomes

  • PRESENT
    • All squadmates agree: "I am informed... meaning I know what is most important and what we are doing about it"
    • All squadmates agree: "I am supported... meaning I have nothing in my way of making progress"
    • All squadmates agree: "I am connected... meaning I know what the next steps are, who is accountable for each TODO, and how the TODOs and next steps are aligned with the progress we are trying to make"
  • FUTURE
    • All squadmates agree: "When thinking about the next 2 quarters; I am informed about and connected to the progress (in the form of OKR3s) we may be taking on"

Details in Guru

Important note: Facilitators are just that... facilitators. They should NOT be the ones doing all of the "doing". They ARE here to make sure someone is accountable for the "doing".


This Assignment was inspired by Assignments from other organizations, such as Squad Manager

Requirements

Configuration Health

  • โœ… Has 4 Abilities
  • โœ… Is a part of 12 Positions
  • โœ… Has been referenced in 11 pieces of public recognition
  • โ„น๏ธ Fewer than five people (1) have reacted to this Assignment. To ensure anonymity, analysis will only appear after at least five people have reacted.
  • โ„น๏ธ No one has an official rating on this Assignment
  • โ›”๏ธ Last updated: about 1 year ago
  • โ„น๏ธ Never conversed about

Examples / Observations

  Observation created about 2 years ago

https://careerplug.slack.com/archives/C04MX9Q620M/p1691766564273579

  1. Stated the intent right out of the gate
  2. In a public channel so others could follow if needed
  3. Sharing context of the asks being made in a clear and kind way
  4. Ends with a service attitude of busting blockers!

Great example of forward progress facilitation!

  Observation created over 2 years ago

https://careerplug.slack.com/archives/C016NHU9JMD/p1685624723633419

From Lizzie:

Jaclyn has been a rockstar on a recent State Farm project! State Farm will now have open description on job templates - a big move for State Farm - which has been lead by our fearless leader Jaclyn. Being a team of one I depend heavily on teamwork within CareerPlug to be successful and Jaclyn's WTWT on ths project will only further help me, and CareerPlug, in our goals. Cant wait to share all this hard work with our clients!

  Observation created over 2 years ago

https://docs.google.com/document/d/1ILq1VS7Hz76DDNTOjKoOct6B-SdknniOZHLP-LT5_30/edit#

Why arenโ€™t Premium users setting up Autopilot?

This is a question that B asked (I know others helped, and as I find out to what extent folks helped I may add them to this observation... for now, I know B was at the center of it).

โค๏ธ - First, this is the right question to ask!! Product at many places is about getting features out the door. But that is NOT how we get down at CP. We...

Continuously deliver value that clients/partners love โ€“ and work for the business

... Which means we set an outcome for ourselves and we scratch, claw, and fight our way to that outcome through relentless iteration. But, that is very uncomfortable for most product folks as we were conditioned to "shut up and deliver features". The fact that this question is being asked by an IC engineer speak volumes! It is an example of the exact type of culture we need to have if we are to achieve exponential results ๐Ÿ’ช๐Ÿพ๐Ÿ™Œ๐Ÿพ

Organization of the documents/assets

โค๏ธ Let's look at the titles within the document; Background on the problem (that has data), Approach to solving this problem (which orients us to what is to follow), Step 1: Brainstorm ideas/testable hypotheses about why accounts are not setting up AP , Step 3: How might we test/validate our assumptions? (which was moved to FigJam, which IMO is the appropriate place)

โค๏ธ Then in the FigJam, the issues were put into an affinity map, and then organized further into what is essentially an opportunity tree.


All of this gives me tremendous confidence that we are headed in the right direction as it pertains to creating rocks that are incredibly aligned for the quarter!!

  Observation created almost 3 years ago

https://careerplug.slack.com/archives/C02V4M2QD46/p1674659829798089?thread_ts=1674658266.707579&cid=C02V4M2QD46

As I was reading this thread I had a roller coaster of emotion.

A squad being inundated by feedback... how will they handle it? With grace, collaboration, and tenacity... YES ๐Ÿ’ช๐Ÿพ

Uh oh, they are now talking about how they are going ro organize the feedback and how they are going to manage the "duplicate suggestions"... will they try to reinvent the wheel? Nope... Daniel came in with concise, clear, and IMO correct direction... YES ๐Ÿ™Œ๐Ÿพ

Ok, but what about next steps... they are dealing with all kinds of shit; bugs, small tweaks, and larger possible enhancements... will they drown, wander, or gain clarity? Drop the mic level of clarity!!!... HELL YES โค๏ธ

Daniel.. well done sir... well done!

  Observation created about 3 years ago

https://careerplug.slack.com/archives/C040GL35TFG/p1663259542335699?thread_ts=1663259527.031509&cid=C040GL35TFG

The thing I love about this update is its simplicity and organization. Also, Forward Progress Facilitation when dealing with a cross-departmental group is doing that Assignment on Hard Mode.

Love the three categories: Decisions Made, Next Steps Identified, and Other Updates.

Also love how concise it is (a skill I personally have been working on for a couple of decades and can't crack ๐Ÿคฃ).

Well done!

If I had a note, it would be that we should link to the places with more detail / where the work is being done. Ideally ProductBoard given the cross-departmental nature of this.

Official Forward Progress Facilitators

Manager Details:
This section is for CareerPlug folks only. Sign your team up to find your Gruuv!

Teams needing a Forward Progress Facilitator

This section is for CareerPlug folks only. Sign your team up to find your Gruuv!

Positions that reference being a Forward Progress Facilitator

This section is for CareerPlug folks only. Sign your team up to find your Gruuv!

Conversations about Forward Progress Facilitator

This section is for CareerPlug folks only. Sign your team up to find your Gruuv!

Embed code

<iframe src="http://ourgruuv.com/our/roles/10188?embed=true&name=forward_progress_facilitator&organization=careerplug"></iframe>