We directly help clients, partners, and even technical partners be set up for success and when needed overcome the hairiest hurdles
Expectations / Description
When you think of Technical Account Management... think of someone with Tier-3, maybe even Tier-4 level technical ability, but with Consultant level customer service (we interact directly with clients/partners). We are creative, resourceful, and a Jack/Jill of all trades. Be it a deep API integration question or a marketing analytics campaign troubleshooting, we either know the answer or will find it quickly.
ONE number
- CSat from the clients, partners, AND the internal stakeholders (account executives, account managers, or partner managers)
Requirements
- Technical Account Manager's must have a position with the reach of 3.1 or higher
- Technical Account Manager's must be milestone 2+,Business Knowledge
- Technical Account Manager's must be milestone 1+,Collaboration
- Technical Account Manager's must be milestone 3+,Customer Service
- Technical Account Manager's must be milestone 2+,Communication
Configuration Health
- ✅ Has 4 Abilities
- ✅ Is a part of 3 Positions
- ⚠️ Has been referenced in no observations
- ℹ️ No one has reacted to this Assignment
- ℹ️ No one has an official rating on this Assignment
- ⛔️ Last updated: about 2 years ago
- ℹ️ Never conversed about
Examples / Observations
An observation relating to Technical Account Manager has not been publicly recognized yet.
Official Technical Account Managers
Manager Details:
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