Aspiration, explained
We are constantly looking for ways to improve the daily work. We realize that a focus on this has exponential impacts on productivity, quality, and joy.
Examples / Observations
Observation created about 1 year agoFeaturing:Brittany A.(4) Work Together, Win TogetherPrinciple #4 - We continuously improve how we workCollaborationStakeholder / feedback managementValue Shaperhttps://careerplug.slack.com/archives/C010D2AQA0Z/p1707774919895089
The best embrace feedback. The best embrace collaboration. The best embrace transparency.
It is so incredibly hard, especially in Product where everyone believes their ideas are the best ideas. And this fact stops most from getting feedback, from collaborating, from exhibiting transparency.
B is NOT most.
I can honestly say, this is one of the best messages I've ever seen in my 20 year career.
✅ - Early... so folks know that their voices matter
✅ - Focused on outcomes... so folks know we aren't choosing the "coolest idea", we are going to bet on the thing that helps us achieve the outcome
✅ - Proactive... notice this is in the HX channel!!!
✅ - Cross-functional... B is a TECH LEAD. Usually you'd see this from design or product management. I'm CERTAIN the full Pre-Hire Trio discussed this (and if after posting this I get that confirmation, I'll attach them to this OGO)... but seeing a tech lead truly get in the discovery and shaping is AMAZING!!LFG!!!
Observation created almost 2 years agoFeaturing:Jaclyn N.Principle #4 - We continuously improve how we workPost-launch--Built-in-quality Guardhttps://careerplug.slack.com/archives/C02GWTK9WFM/p1690226899258309
Not sure who in the squad had this idea, so I'm attributing to to Jaclyn for now.
The idea of doing a FULL SQUAD walk-thru before putting an offering through PLC is genius!!!
- Builds confidence within the squad, ensuring everyone is aware of and owning what we are presenting
- Builds confidence of the squad from PLC, because what is presented is very likely more defensible
This reminds me of a "Product Yoda" quote...
"Collective squad ownership leads to Love.... Ownership leads to higher quality, higher quality leads to more confidence, more confidence leads to more trust, more trust leads to more autonomy, more autonomy leads to faster iteration, faster iterations lead to more REAL client value, more client value leads to more client love"
- Product Yoda
Thanks for taking a step closer towards the wonderful world of Product Love
Observation created almost 2 years agoFeaturing:Ross R.Paul S.David Y.Bernardo A.(3) Keep GrowingPrinciple #4 - We continuously improve how we workCommunicationhttps://careerplug.slack.com/archives/C02TTUL80A1/p1689878190755409
Continuous Improvement of how we work.
I love it when I see folks iterate on how we work, and the benefits of it are as clear as they are with this iteration the tech leads made.
- Using Slack's Canvas as a way to drive more transparency = ❤️
- Having concise, easy-to-consume, well organized notes from a meeting is transparency at the highest level I'm aware of. It shows incredible communication, collaboration, and sets a high water mark for how all teams/meetings should be run. In my L10s we usually take notes in Asana, but we don't post them in a place where folks can see / consume them. Also, Canvas allows for threads and conversations to continue, where Asana doesn't do a great job of this. I'm going to add this as a headline to every L10 I'm in and see if they want to switch to posting our notes in a more transparent / collaboration friendly way!!!
The topics that y'all discussed were great as well. Many of them had clear observations => feelings. Some lacked a clear unmet need and a specific request, but that is totally ok. Observations are the MOST IMPORTANT part of good issue solving, candor, transparency, collaboration, teamwork, feedback giving, etc. So y'all are doing the best part and I'm sure if I were in the meeting I'd have heard the unmet needs and requests.
Love this... keep going... keep growing!!
Observation created about 2 years agoFeaturing:Chris G.David Y.Principle #4 - We continuously improve how we workInsights to Opportunity AlchemistsTHIS IS THE WAY!!!!!
So much to love about this.
❤️ - Instructions... in the FigJam there is a "How to use an Oppty Solution Tree" section that cites the sources, and walks us through everything we need to know to traverse this tree! I also love that it is an iteration on other oppty-tree instructions floating around out there. We MUST improve how we go about doing the work, and David showed that in a big way with this.
❤️ - The oppties... are mostly from the perspective of the hiring manager, which is just so excellent!!
❤️ - The solutions... are plentiful and very relevant!! Only one oppty has only one solution... the rest have 2+... which indicated the oppty is just that, an oppty and not a solution in an oppty disguise!!
❤️ - The experiments... exist! Most of the time folks skip the experiment part and stay focused on the solutions. I had decided we weren't ready to talk experimentation, because many of our experiments didn't have an initial hypothesis, weren't short enough to have the cost/benefit needed, and weren't measured in a way that was clear to all. So instead I've nudged us towards KIS measures, some born of Launch effectiveness measures, and helping Core introduce a multivariate testing solution. But, seeing those orange circles gives me an indication that my man David is ready to continue to elevate our quest to iterate our way to exponential results/success.
Love this David and Chris!!
Now the next test is how do we keep it this clear once we get folks collaborating with us... solutions that impact multiple outcomes and oppties... and how do we keep this tree green. For now, I'm absolutely wow'ed!!!
Observation created over 2 years ago360 review - manager survey
https://careerplug.slack.com/archives/C5B73NC0Y/p1666099801024479
Here is what I love the most about this:
- It is experimentation on how we can improve our daily work
- The daily work you wanted to improve was how we can do People Management better... which is often a neglected Assignment when folks think about improving daily work
- From what I've heard from you, Canaan, it helped give a more rich C/S/D to your folks
Honestly, I wish I'd have done this for you... or I should say, I'm disappointed I didn't... yet.
It is stuff like this that will make continuous improvement a habit... and as continuous improvement becomes a habit, exponential results become a real possibility.
I want to be clear... I do have a differing opinion on how this type of feedback should be given... but the thing I love about this is that it is out there and done. What I want us to do isn't ready yet... but we shouldn't wait for better, we should always be making progress forward... and that is what you did here 💪🏾
Conversations about Principle #4 - We continuously improve how we work
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