Songkick's Ability: Business Knowledge

Understanding of:

• The music industry
• Songkick and WMG
• Songkick product teams setup
• The goals of the product team, Songkick, WMG
• How value is delivered

Understands product team’s goals, and how they impact the company.

Understands impact of their work on product team and goals.

Example behaviours:

• Suggested features during a team thought-shower
• Explained product team’s goals to a new starter

Able to ask questions / seek clarity on what the product team is doing & why.

Able to use the context of product team’s goals to inform their work.

Example behaviours:

• Raised a concern about the team’s goals at a retrospective
• Asked the team PM for clarification on why a particular piece of work had been prioritised
• Explained the impact of their work on team’s goals when presenting their work at Show and Tell or sending a release log

Able to understand company goals, ask questions / challenge company goals / seek clarity on what the company is doing and why.

Uses the context of company goals to inform their work.

Example behaviours:

• Asked a question about next quarter’s goals at a company meeting
• Discussed and understood company’s goals in a 1:1 with manager
• Able to clearly explain company goals to others in the team
• Challenged the scope of a feature as not valuable for the company during a Kick-Off

Able to communicate / explain / advocate product team’s goals to developers in the team.

Can articulate and question the tech department goals. Helps push the tech department goals.

Example behaviours:

• Clarified to a developer on the team why a particular piece of work was valuable
• Encouraged developers on the team to think about their work in terms of impact on the product teams goals

Understands and communicates the goals across product teams, and how they contribute to the company’s success.

Works to make sure developers understand the team and company’s goals.

Works with the Technology team to ensure a technical strategy exists, and has been considered as part of the planning process.

Helps shape product team goals to ensure they’re delivering value for the business.

Can articulate and question the tech department goals. Helps push the tech department goals.

Able to question and contribute to company goals.

Understands and affects the role of the tech team within WMG.

Understand how the technology team and other departments deliver business value, and use knowledge to help shape strategy of technology team.

Example behaviours:

• Worked with PM to pick a feasible metric for the quarter
• Had a 1:1 with developer and/or tester and gave them the context behind the quarterly goal
• Spent time talking with the PM/DL understanding the product roadmap
• Influenced the company strategy by voicing the needs of the engineering team during planning
• Built a productive relationship between the technology team and the Artist Services department of WEA