Director of Engineering

We ensure we’re shipping high quality backend code, we put teammates first by using code reviews as a way to help them do their best work, and we keep stories moving through our process.

We are the trusted facilitators of some of the most sensitive data we have within the organization... the budget and salaries. Our goal is fair, consistent, responsible, and equitable decisions regarding budget management.

We serve the function of Product Engineering, and those executing against its roles. Our goal is continuous improvement of the tools and processes (balancing autonomy and focusing on feedback loops).

We strive to influence those we serve to achieve their own goals as well as their work goals via clarity, trust, accountability, empowerment, and being an example of the Lessonly values and definition of an ideal team player.

Our goal is, by continually refining the design of the org, to give the department as a whole the best chance of success

We are all about helping the squad to get stuff live faster and more predictably, not by cracking the whip but by removing obstacles that get in the way.

We engage in architecture review conversations and offer feedback on potential approaches by thinking at a systems level, we put teammates first by using code reviews as a way to help them do their best work, and we ensure we consistently ship high quality code.

We ship high quality code, we’re highly confident in providing the best experience for our users, and we deliver backend stories to contribute to the team’s success and keep progress moving forward.

We engage in meaningful conversations on ways to help the Lessonly organization do better work.

We serve the function of Product Infrastructure and Software Operations, and those executing against its assignments. Our goal is continuous improvement of the tools and processes (balancing autonomy and focusing on feedback loops).

We actively participate in Product Discovery (in close collaboration with the rest of the discovery crew…. usually product managers and product designers) to assess the technical possibilities and understand/test the feasibility of potential solutions that meet customer needs.

We have a robust understanding of the current state of escalations and prioritize the best ways to reduce them.

We engage in architecture review conversations and offer feedback on potential approaches by thinking at a systems level, we put teammates first by using code reviews as a way to help them do their best work, and we ensure we consistently ship high quality code.

We ensure we’re shipping high quality frontend code, we put teammates first by using code reviews as a way to help them do their best work, and we keep stories moving through our process.

We ship high quality code, we’re highly confident in providing the best experience for our users, and we deliver frontend stories to contribute to the team’s success and keep progress moving forward.

A member of the frontend engineering guild 🎉

We coordinate with the members of a guild in their craft.

Bringing new folks into our tribe is one of the most important activities any of us will do. We ensure a good candidate experience, a great interviewer experience, and ultimately a talent/opportunity fit we are excited about.

We own the setup and maintenance of technical integrations that are core to a customer’s success and we continuously evaluate our time to value and minimize the time it takes to setup and resolve integration issues in order to provide a fully functional continuous training program.

We own our response to major incidents on our platforms, including application downtime, major bugs, and third party service issues by following the Lessonly Incident Response Plan which lives here.

Growing the team is one of the most important things we do... and we interviewers are responsible for helping to decide on our future teammates.

We provide context through communication boosting productivity leading to new llama satisfaction.

We respond to and triage all application wide errors and outages

We engage in meaningful conversations on ways to help the Product and Engineering team do better work

We serve the function of Product QA, and those executing against its roles. Our goal is continuous improvement of the tools and processes (balancing autonomy and focusing on feedback loops).

Our sole goal is to help fill the top of the funnel with "Hell Yeah" candidates

We are responsible for setting the tone for how our software architecture is set up. This spans many concerns, such as performance and scalability, security and privacy, as well as reliability and overall supportability.

Each squad is empowered to determine how members work together to achieve their goals. This may mean flexibility around squad meetings and communication methods, but all successful squads are built on a foundation of collaboration and clear communication. The Squad Manager’s role is to guide the squad to success in these areas.

We take slices of work (epics) and break them into specific, actionable stories so that we can ship as effectively as possible.

We ensure that our technical partnerships are healthy. That means clarifying expectations, managing communication, and ultimately being accountable for success (win-win makers).

Acting as a liaison between the Customer Support and Product Departments, we are the first line of defense for all escalated support tickets and help provide solutions to identified challenges.