Principal, Product Design

We facilitate design activities aimed at collaboration, clarity, and alignment

As design reviewers, our goal is to make our application (and ourselves) more awesome!

We create reusable patterns to add to a growing library so that we can continuously improve our shared language, and this language allows the team to collaborate more effectively

We serve the function of Product Design, and those executing against its roles. Our goal is continuous improvement of the tools and processes (balancing autonomy and focusing on feedback loops).

We are relied upon by our squadmates for our strong design opinion (simple, elegant, brand-aware, desirable, viable, feasible, and usable) while being flexible and open to ideas during the collaborative convergence

We strive to influence those we serve to achieve their own goals as well as their work goals via clarity, trust, accountability, empowerment, and being an example of the Lessonly values and definition of an ideal team player.

We are the trusted facilitators of some of the most sensitive data we have within the organization... the budget and salaries. Our goal is fair, consistent, responsible, and equitable decisions regarding budget management.

We are obsessed with the intersection between product usage metrics (such as weekly active usage) and business metrics (such as renewal cycles). Our prime objective is to identify quantitative evidence that will help CX, services, support, and product make better decisions about how each of them serves our customers

We engage in meaningful conversations on ways to help the Lessonly organization do better work.

We are the ones that bring organization and clarity to the Discovery process.

We have a robust understanding of the current state of escalations and prioritize the best ways to reduce them.

Bringing new folks into our tribe is one of the most important activities any of us will do. We ensure a good candidate experience, a great interviewer experience, and ultimately a talent/opportunity fit we are excited about.

Growing the team is one of the most important things we do... and we interviewers are responsible for helping to decide on our future teammates.

We provide context through communication boosting productivity leading to new llama satisfaction.

We engage in meaningful conversations on ways to help the Product and Engineering team do better work

We are obsessed with product usage metrics because they are the leading indicators of how successful our squad, software, and the company are.

We believe the influence of data is critical in nearly all decisions, from how successful a feature is... how successful a campaign is... how successful a type of customer is … how successful a launch is.

Our sole goal is to help fill the top of the funnel with "Hell Yeah" candidates

We create, prototype, test, and iterate concepts in collaboration with the entire squad in pursuit of desirable, viable, feasible, and usable solutions

Our goal is, by continually refining the design of the org, to give the department as a whole the best chance of success