Observation created over 2 years agoFeaturing:Theresa B.Principle #4 - We continuously improve how we workPrinciple #1 - We continuously improve our closeness to our clients/partnersQualitative ResearchCustomer Insight Excavatorhttps://careerplug.slack.com/archives/C01SG5UDH7E/p1660759506882389
https://careerplug.slack.com/archives/C02V4M2QD46/p1660759437221819The first...
It is hard being the first to do a thing. Maybe everyone is looking at you to set the tone for how that thing is to be done thereafter. Maybe it feels like putting your "neck out" too far. Maybe it is easier to follow the status quo.
Fuck the status quo.
The thing I love the most about Berg taking our qualitative analysis to a new level with this interview snapshot is that she finished.
- It was accompanied by a Loom where she goes over it
- It was posted in a public channel where not only can her squadmates consume it, but stakeholders as well
- Bonus points... it was posted in TWO public squad channels 💪🏾
- It had an impact! (examples of what people said below)
Wow, I LOVE that snapshot!!!! That’s fantastic :fire: :raised_hands::skin-tone-2: I was able to take about 5 minutes and read through and and really get a great picture of the struggles and opportunities from that interview :heart:
omg I could am cry :sob: (edited)
i am cryThis is super digestible!!!
Wow! This is great. Thank you :raised_hands::skin-tone-3:
Observation created almost 3 years agohttps://careerplug.slack.com/archives/C01SG5UDH7E/p1659118615693809
Here is the things I love about when someone does a summary post-meeting...
- It ensures clarity / minimizes mis-interpretations... which is the top job of any leader
- It fosters forward motion, especially if there are clear next steps
- It brings comfort to not only the team, but those orbiting the team, such as managers and stakeholders
Berg, took this on when the PO, AW, was on vacation, which makes this extra special.
Thanks TBerg!!