Observation created 7 months agoAt CP, we have waypoints along our continuous value delivery journey. Strategies turn into Discovery, which turns into OKRs, which turn into offerings being Defined, with turns into a series of points of the proposed value Delivered.
Since we aim to Launch Together, we have "Value Confidence" graduations.
If you start in Beta, you are asking yourself... "what conditions have to be met to graduate to Labs".
If you are in Labs, you are asking yourself... "what conditions have to be met to graduate to Soft-Launch".
If you are in Soft-Launch, you are asking yourself... "what conditions have to be met to graduate to Launched-to-Everyone".The key to navigating these graduations in a way that folks both understand and you build excitement along the way is transparency and curiosity.
Jaclyn, showed that in spades in this PLC soft-launch message!!
The "What" was clear, and spoke a bit about the "Why" as well.
Everyone knew exactly what to expect, by saying what is happening with support.
The When (will it be soft-launched), Who (is in the soft-launch), and Resources were all laid out very clearly.
But the thing that I was most excited about was the Scorecard highlights!
Shows our curiosity! Brings everyone along!
263 accounts found and self-served turning on this Labs offering 🙌🏾
Highlighting 5 of the smart suggestions and expressing their conversion rate is fantastic. 60% of the time that we display the suggestion that folks should send their job out via email, they do?!?! That tells a story!! A story that can get people excited about the possibilities and trajectory of the value intending to be delivered.
Keep Growing Corner: The only request I'd have is to get the reader fully aligned with how they should feel when they see those numbers. Are those close to the thresholds we look for to graduate from soft-launch to launched-to-everyone? Were there any surprises / insights gained from it being in the Lab?
This was excellent!
Observation created over 1 year agohttps://www.loom.com/share/8d67e2cac5734136848fda0517ce31c8
- Clear... we know exactly what is going on... why it is going on... and what's next
- Concise... no fluff, just packed with the absolute things you need to know... exactly how communication to stakeholders should be!!!
- Complete... https://careerplug.slack.com/archives/C01UT24GPLJ/p1692194402910879 this post has the value props for both things, the timeline for what to expect, and in the video you addressed some of the top potholes/questions folks will have 🤩
This is how it is done!!!
Observation created almost 2 years agoFeaturing:Jaclyn N.Principle #4 - We continuously improve how we workPost-launch--Built-in-quality Guardhttps://careerplug.slack.com/archives/C02GWTK9WFM/p1690226899258309
Not sure who in the squad had this idea, so I'm attributing to to Jaclyn for now.
The idea of doing a FULL SQUAD walk-thru before putting an offering through PLC is genius!!!
- Builds confidence within the squad, ensuring everyone is aware of and owning what we are presenting
- Builds confidence of the squad from PLC, because what is presented is very likely more defensible
This reminds me of a "Product Yoda" quote...
"Collective squad ownership leads to Love.... Ownership leads to higher quality, higher quality leads to more confidence, more confidence leads to more trust, more trust leads to more autonomy, more autonomy leads to faster iteration, faster iterations lead to more REAL client value, more client value leads to more client love"
- Product Yoda
Thanks for taking a step closer towards the wonderful world of Product Love
Observation created almost 2 years agohttps://careerplug.slack.com/archives/C016NHU9JMD/p1685624723633419
From Lizzie:
Jaclyn has been a rockstar on a recent State Farm project! State Farm will now have open description on job templates - a big move for State Farm - which has been lead by our fearless leader Jaclyn. Being a team of one I depend heavily on teamwork within CareerPlug to be successful and Jaclyn's WTWT on ths project will only further help me, and CareerPlug, in our goals. Cant wait to share all this hard work with our clients!
Observation created over 2 years agohttps://careerplug.slack.com/archives/C01UT24GPLJ/p1674843959048879
I know, I know... we should not give shout outs for folks "just doing their job". But, when a job is done as clean as this, it deserves recognition.
First, a post to PLC saying "something new is coming" 📢... that is good.
Second, a loom video that is short, sweet, and clear 🎥... that is good
Third, a pre-scheduled testing party 🥳... that is GREAT
Fourth, clear and concise documentation about what to expect at the testing party... complete with areas of concern 📜... Hella Great!!
Fifth, a crystal clear ask for a representative from their areas 🙋🏾♀️... BUSSIN' (do folks still say that?)
Sixth, crystal clear next steps... 😭 tears of joy excellence!!!
Jaclyn... way to show us how it is fucking done!!! 👏🏾👏🏾👏🏾👏🏾👏🏾