Lessonly Ideal Team Player's Value: We are coachable


Aspiration, explained

Coachable people are open to feedback. They are not combative when they hear critical, constructive advice on how they might improve. Instead, they seek coaching, they ask questions about coaching when they feel it is not clear, and they work the feedback into their skill development so they can improve over time.

Examples / Observations

  Observation created over 5 years ago

In last week's Learn Squad weekly huddle, the topic of a bug (dubbed "a hole in the spacetime continuum") came up. This bug came to life as a result of a story I had recently done in the Accessibility epic, but Tom had taken the initiative to fix it shortly after it was noted as an issue in Slack. I greatly appreciated him taking this on, but found myself feeling even more appreciative in Monday's meeting during the conversation around what happened/why the bug occurred. He explained that he guided me down the wrong path when I consulted him on some Ruby syntax while working on the ticket, and explained the fix. Prior to this, I had never seen someone take so much ownership over an issue that occurred from assisting another engineer. In my past work, the responsibility would've fallen all on me, so this experience left me in awe. I am very thankful to work alongside someone like Tom, who a) understands we're all human, and b) takes ownership of his work (whether that's in the codebase, or offering help to others)!

  Observation created over 5 years ago

Alec has been working on creating a presentation to demo the new Usernames functionality to the company - as a part of that, he iterated on what the presentation was going to consist of. There are many great aspects of the presentation that include: outlining the why behind the investment, shouting out the individual team members who were a big part of the success of that project, and lastly the CUSTOMER TESTIMONIAL!

It is one thing to acknowledge great work on delivering a feature into reality BUT it is another to understand and share what impact the feature is going to have on our customers. This shoutout is for Alec in seeking out and getting a customer to record a video about the value that the Usernames feature is going to provide to our customers. This gives energy to our internal team who built this, those who will support it, and those who will sell it!

Here is the presentation with the customer testimonial: https://docs.google.com/presentation/d/1lUMJ6CEe6hKN0Me056VGEZ7cf47pPxA9zLQnJ7lxfIQ/edit#slide=id.g58bf794290_0_61

Conversations about We are coachable

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