Product & Engineering's Ability: Product Knowledge


Description

How well do you know, and can utilize our Product?

Milestone 1

(adds 1 mile to your journey)

I have observed this person showing a consistent, comfortable, continuous, and clear positive impact to a squad when wielding this ability, and therefore I would put them in situations where they can employ this ability with only a small amount of guidance


  • You can understand, speak about, and implement the basic functionality of Lessonly.
    • The creation and updating of all content types (lessons, paths, events, and practice scenarios)
    • The deployment (assigning/making available) of all content types Iessons, paths, events, and practice scenarios
    • Taking a lesson, path, practice scenario, or event as a learner
  • When unsure about how the functionality works, you actively seek information from teammates to learn and inform your thinking

Milestone 2

(adds 3 miles to your journey)

I have observed this person showing a consistent, comfortable, continuous, and clear positive impact to a squad when wielding this ability, and therefore I would put them in situations where they can employ this ability, with no assistance as well as being a trusted active or passive mentor to others


  • You can understand, speak about, and implement the administrative functionality of Lessonly.
    • In-App Reporting: Insights, gradebook, content overview pages
    • Learning Automation: Scheduling assignments, triggers, smart groups
    • Content Management: Tags, Topics, Ask the Expert, Workspaces, content freshness
    • Grading Station and grading content
    • User Management: Manual user creation, group management, bulk user upload
  • You are viewed as knowledgeable in P&E with your knowledge and understanding of the basic Lessonly functionality.
  • You are starting to lead discussions about functionality with internal and external stakeholders when called on.

Milestone 3

(adds 6 miles to your journey)

I have observed this person showing a consistent, comfortable, continuous, and clear positive impact to multiple squads when wielding this ability, and therefore I would put them in situations where they can employ this ability as well as being considered an expert within this discipline


  • Can understand, speak about, and implement the following as it pertains to the Lessonly product
    • User Access and Provisioning
    • SSO
    • User Management - Okta
    • User Management - Okta SKIM
    • User Management - sFTP
  • You are viewed as a go-to person in P&E with your knowledge and understanding of all the main product areas
  • You can be consistently leaned on to have discussions about functionality with internal and external stakeholders when called on.

Milestone 4

(adds 12 miles to your journey)

I have observed this person showing a consistent, comfortable, continuous, and clear positive impact to a squad when wielding this ability, and therefore I would put them in situations where they can not only employ this ability but where they set the tone for this at the company level


  • Can understand, speak about, and help implement the following as it pertains to the Lessonly product
    • API, SFTP, SCORM, Private Cloud, Webhook
    • All Integrations
  • You are viewed as a go-to person in Lessonly with your knowledge and understanding of all the main product areas and are often brought into conversations about the Lessonly platform and deliver.
  • You have a deep-level knowledge about the Lessonly product about not only how the functionality works but the detailed nuances of why it works the way it does. You can answer very detailed questions about a feature from internal and external stakeholders

Milestone 5

(adds 20 miles to your journey)

I have observed this person showing a consistent, comfortable, continuous, and clear positive impact to not just internal teams but the community/industry in general when wielding this ability, and they are recognized by the community/industry as an expert


  • Can understand, speak about, and implement the following as it pertains to the Lessonly product
    • Security Protocol
    • Infrastructure, Architecture, and Tech Stack
  • You are viewed as a go-to person in Lessonly with your knowledge and understanding of not only the whole Lessonly platform but also what our platform is built on. You are sought after in conversations about the Lessonly platform with anyone and everyone

Configuration Health

  • ✅ Associated with 10 roles
  • ✅ Has been referenced in 3 pieces of public recognition
  • ℹ️ No one has achieved a milestone on this ability
  • ⛔️ Last updated: almost 6 years ago
  • ℹ️ Never conversed about

Role & Position Requirements

Examples / Observations

  Observation created over 5 years ago

[the observation]

  Observation created over 5 years ago

I volunteered to review a PR of Ross' on SCORM, but since I knew nothing about SCORM (literally nothing), I asked if he could pair review it with me so that I could get a grasp of what the code was doing.

Ross took his time to thoughtfully explain SCORM to me - what it is, how it works, how its integrated into our application, and how all this fit into his PR. Never once did I feel like I was wasting his time, and he never seemed rushed, but took his time to answer all my questions and make sure I felt comfortable with SCORM before moving forward.

Not only did I feel like I was able to review the PR well, but I finally feel educated 👩‍🎓about SCORM and will feel a lot more confident dealing with it in the future. Thanks for taking the time, Ross, to go above and beyond with increasing my knowledge and understanding!

Conversations about Product Knowledge

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