Description
Supports the emotional well-being of group members in difficult times, and celebrates their successes
The psychological safety of our team is of paramount importance. Individuals cannot take risks if they are afraid of the consequences of failure, and the ability to take risks is a significant part of innovation. We need our group leads to support the health and wellbeing of our people, ensure that they feel safe, help them work through interpersonal difficulties calmly, and promote a culture of empathy and self-awareness on the team.
Milestone 1
(adds 1 mile to your journey)
Uses tools and processes to help ensure colleagues are healthy and happy
| Examples | |
|---|---|
| Keeps confidences unless legally or morally obliged to do otherwise | Ensured group members were taking enough vacation |
| Applies the reasonable person principle to others | Put themself in another's shoes to understand their perspective |
| Avoids blame and focuses on positive change | Checked in with colleague showing signs of burnout |
Milestone 2
(adds 3 miles to your journey)
Creates a positive, supportive, engaging team environment for group members
| Examples | |
|---|---|
| Sheds light on other experiences to build empathy and compassion | Coordinated a small celebration for a project launch |
| Validates ongoing work and sustains motivation | Connected tedious A |
| Proposes solutions when teams get bogged down or lose momentum | Noted a team without a recent win and suggested some easy quick wins |
Milestone 3
(adds 6 miles to your journey)
Manages expectations across peers, leads in the org, promotes calm, and prevents consensus building
| Examples | |
|---|---|
| Trains group members to separate stimulus from response | Completed training on transference and counter transference |
| Maintains a pulse on individual and team morale | Completed training on compromise and negotiation techniques |
| Helps group members approach problems with curiosity | Reframed a problem as a challenge, instead of a barrier, when appropriate |
Milestone 4
(adds 12 miles to your journey)
Advocates for the needs of teams and group members, and proactively works to calm the organization
| Examples | |
|---|---|
| Ensures team environments are safe and inclusive, proactively | Relieved org tension around product direction by providing extra context |
| Grounds group member anxieties in reality | Encouraged group members to focus on what they can control |
| Tracks team retention actively and proposes solutions to strengthen it | Guided people through complex organizational change |
Milestone 5
(adds 20 miles to your journey)
Manages narratives, channels negativity into inspiration and motivation, and protects the entire team
| Examples | |
|---|---|
| Recognizes and points out narratives when appropriate | Converted group member from a problem haver to a problem solver |
| Works to reshape narratives from victimization to ownership | Challenged false narrative and redirected to compassion and empathy |
| Increases the psychological safety of the entire team | Cultivated and championed a culture of empathy within the entire team |
Configuration Health
- ✅ Associated with 1 role
- ⚠️ Has been referenced in no observations
- ℹ️ No one has achieved a milestone on this ability
- ⛔️ Last updated: almost 5 years ago
- ℹ️ Never conversed about
Role & Position Requirements
- Supportersmust be milestone 1+
Examples / Observations
An observation relating to Wellbeing has not been publicly recognized yet.
Conversations about Wellbeing
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