Description
Shares the right amount of information with the right people, at the right time, and listens effectively
Great communication is central to everything we do at Medium, and without it, most non-trivial efforts would fail. Whether discussing approaches, giving presentations, listening attentively, or managing stakeholders, excellent communication is a key skill. The ability to communicate an idea, and to understand communicated ideas is of critical importance to ensure a well-aligned, agile team.
Milestone 1
(adds 1 mile to your journey)
Communicates effectively to close stakeholders when called upon, and incorporates constructive feedback
| Examples | |
|---|---|
| Communicates project status clearly and effectively | Updated The Watch before running a backfill |
| Collaborates with others with empathy | Updated project status changes in Asana promptly |
| Asks for help at the appropriate juncture | Gave thoughtful check-in and check-out comments |
Milestone 2
(adds 3 miles to your journey)
Communicates with the wider team appropriately, focusing on timeliness and good quality conversations
| Examples | |
|---|---|
| Practises active listening and suspension of attention | Received and integrated critical feedback positively |
| Ensures stakeholders are aware of current blockers | Created cross-team Slack channel for payments work |
| Chooses the appropriate tools for accurate and timely communication | Spoke to domain experts before writing spec |
Milestone 3
(adds 6 miles to your journey)
Proactively shares information, actively solicits feedback, and facilitates communication for multiple stakeholders
| Examples | |
|---|---|
| Resolves communication difficulties between others | Directed team response effectively during outages |
| Anticipates and shares schedule deviations in plenty of time | Gave a substantial Eng All Hands presentation on React |
| Manages project stakeholder expectations effectively | Gave notice of upcoming related work in Eng Briefing |
Milestone 4
(adds 12 miles to your journey)
Communicates complex ideas skillfully and with nuance, and establishes alignment within the wider organization
| Examples | |
|---|---|
| Communicates project risk and tradeoffs skillfully and with nuance | Lead off-site workshop on interviewing |
| Contextualizes and clarifies ambiguous direction and strategy for others | Wrote Medium's growth framework and rationale |
| Negotiates resourcing compromises with other teams | Aligned the entire organization around claps |
Milestone 5
(adds 20 miles to your journey)
Influences outcomes at the highest level, moves beyond mere broadcasting, and sets best practices for others
| Examples | |
|---|---|
| Defines processes for clear communication for the entire team | Organized half year check-in company offsite |
| Shares the right amount of information with the right people, at the right time | Created the communication plan for a large organizational change |
| Develops and delivers plans to execs, the board, and outside investors | Presented to the board about key company metrics and projects |
Configuration Health
- ✅ Associated with 1 role
- ⚠️ Has been referenced in no observations
- ℹ️ No one has achieved a milestone on this ability
- ⛔️ Last updated: almost 5 years ago
- ℹ️ Never conversed about
Role & Position Requirements
- Executorsmust be milestone 1+
Examples / Observations
An observation relating to Communication has not been publicly recognized yet.
Conversations about Communication
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