Principal Customer Support Representative

We help support our customers

Customer Support Representative’s must have the following skills, knowledge, and behaviors (aka Abilities):
Support Skill

To be eligible for Principal Customer Support Representative, you must meet all of the following:

Take on and met/exceed the expectations of the 1 Assignment defined above
Earn the 4 Ability milestones defined above
- Autonomyneeds Milestone 5
  - Milestone 5, directly required
- Project Leadershipneeds Milestone 5
  - Milestone 5, directly required
- Technical Leadershipneeds Milestone 5
  - Milestone 5, directly required
- Support Skillneeds Milestone 5
  - Milestone 5, directly required
  - Required Milestone 1, based on the required role of Customer Support Representative
80 cumulative Ability miles
If you are unfamiliar with the MAAP philosophy, cumulative Ability miles will not mean anything to you. It is a simple and easiest to understand if youplay around with it, and create your unique job description!

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