Observation created over 4 years agoThis was a superb summary of an extremely complex and nuanced issue.
I absolutely loved the format (each point numbered and bolded
I absolutely loved the clarity and empathy shown (made me feel as if we are all on the same side, and that the numbers simply don't make sense to pursue given all of the information).
I absolutely loved the outcome... meaning Maddie is now on the bandwagon of "hey, what if they DON'T get all of the custom solutions that they have"... which is magical when Product and Account Management can be aligned on something as big as this.
Overall excellent work sir!
Observation created over 4 years agoOutcomes, baby, outcomes!!!
We don't do actions and create outputs for our health... we do it to change human behavior... we do it to make people's lives better, / easier.
Something as simple as having screenshots in the product board roadmap card made a big impact and reinforced a habit (that the answers AEs and AMs are looking for might just be in the roadmap).
I love the opportunity to shout out outcomes as opposed to activities and outputs. So I'm thrilled to write this OGO. Well done!
Observation created almost 5 years agohjkhkj
Observation created almost 5 years ago[the observation]
Observation created over 5 years agohttps://lessonly.slack.com/archives/G8Q5B0EVA/p1580215718016900
In my opinion, this is a big part of what delivery management is about.
- Who can help? Architects
- Why is it important (with some color in there for good measure)
- Who will benefit (specific, and playing at folks' emotions)
Loved this!