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    • Product Quality

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      Quality control tester

      Our goal is NOT to test quality in, but instead to help the team build quality in from the start. Moving QA thinking farther left is our prime directive.

      Full Description

      Success looks like

      • Very few priority-1 and priority-2 defect escapees found in production.
      • You'll be successful at this role if the quality control process is one of collaboration and not tension between tester and coder.
      • You'll be successful at this role if the team learns how to build quality in from the start, a bit more every day.
      • We have this role because it is essential to ensuring a high-quality experience for our users. The goal is NOT zero bugs... the goal is balancing speed with risk management.

      Details

      • Measures like the number of remediations, number of written bugs, number of stories tested are all important, but none of them alone tell the story of the value of this role.
        • If there are no remediations happening, that means the engineers are perfect, or we aren't looking deep/wide enough, or maybe we've found a point where we are writing up shippable priority-3, 4, or 5 bugs but they do not need to block the stories. Alone it doesn't tell the story, but it is an indicator
        • If there are no bugs written, this could mean either the engineers are perfect, or our calibration of what constitutes a bug is off, or if remediations are through the roof maybe we have over-calibrated to what should constitute shippable. Alone it doesn't tell the story, but it is an indicator
        • If the number of stories tested is low... well, you should chat with your manager... not sure what this could mean other than bad things 🤔

      Requirements

      • Must have a position with the reach of 2.2 or higher
      • For this role, you must be milestone 2 or greater in(QA) System Modeling
      • For this role, you must be milestone 3 or greater inBug Writing
      • For this role, you must be milestone 3 or greater inTechnical Investigation
      • For this role, you must be milestone 2 or greater in(QA) Risk Assessment

      Examples

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